Refund policy
We want you to love your purchase. If something isn't right, we're here to help.
Returns & Refunds
We offer refunds or exchanges for:
- Wrong items received
- Damaged or defective products
All refund requests must be submitted within 30 calendar days of the purchase date and include a photo of the item. The photo must clearly show any defect or damage.
Please send the photo and refund or exchange request by contacting us at: contact@darkwatersociety.org.
Policy Updates
This Refund Policy may be updated at any time without notice.